UX Researcher (User Experience Researcher)

Key Responsibilities

• Plan and conduct generative and evaluative user research using qualitative and quantitative methods like in-depth interviews, usability testing, and surveys.
• Recruit target participants based on user personas and ethically manage internal and external research panels.
• Analyze and synthesize complex qualitative and quantitative data to produce actionable insights, user journey maps, personas, and research reports.
• Collaborate closely with Product Designers, Product Managers, and engineers to ensure user needs are integrated into the product roadmap and designs.
• Evangelize UX research across the organization, building a searchable research repository and advocating for user-centered design practices.

Requirements & Skills

Day in the Life

A typical day for a UX Researcher starts by aligning ongoing research goals with Product Managers and Designers within their product squad. A large portion of the day is spent preparing for and moderating user interviews or running remote usability tests, ensuring raw observations are carefully logged. In the afternoon, focus shifts to synthesis and analysis, synthesizing findings on Dovetail or mapping out user journeys on Miro. The day usually wraps up with presenting insight reports to key stakeholders or joining product strategy syncs to ensure user-centric product decisions.

Interview Questions